Contact Us

We’d love to hear from you 💌

If you have any questions about your order, shipping, sizing, returns, or anything else, our support team is here to help.

Customer Support Email

official@lumaaura.com

Business Hours

Monday – Friday
10:00 AM – 5:00 PM (GMT+8)

Response Time

Our global customer support team usually responds within 24 hours on business days.

Company Information

Legal entity: YOUTHICA DIGITAL INC
Trade name: LumaAura
Entity type: Private corporation
Company address: 1500N Grant St ste r, Denver, CO 80203, United States

Need Help With Your Order?

Please include the following information when contacting us:

  • Your order number
  • The email used for the order
  • Photos (if applicable)

This helps us resolve your issue faster.

Thank you for shopping with Lumaaura ✨