Payment Information

Payment, made clear

Payment Information

Secure, flexible ways to complete your order

Choose from major cards, digital wallets, express checkout, pay-over-time services, and selected local payment methods. The options available to you are shown securely at checkout.

Secure checkoutEncrypted payment processing through trusted providers.
Local currencyPay in your local currency whenever it is available.
Original-method refundsApproved refunds return to the payment method used at checkout.

Ways to pay

Choose what works for you

Payment availability depends on your country or region, currency, device, order value, and provider eligibility. Checkout automatically displays the methods available for your order.

01

Credit & debit cards

Pay securely with a supported major card.

VisaMastercardAmerican ExpressDiners ClubDiscover
02

Digital wallets & express checkout

Use saved payment and delivery details for a faster checkout where supported.

Shop PayApple PayGoogle PayAmazon PayPayPal Wallet
03

Pay over time

Eligible customers may split their purchase into installments. Terms and approval are provided by the payment provider.

KlarnaAfterpayAffirm
04

Local payment methods

Selected regional methods appear when they are available for your market and order.

BancontactBizumiDEAL | WeroMB WAYSatispaySPEISwishCartes Bancaires

Don’t see a payment method? It may not be available for your location, currency, device, order total, or provider eligibility. The checkout page is the most accurate source for your order.

Checkout confidence

Clear from payment to refund

We keep the payment experience straightforward, with secure processing, clear currency information, and refunds returned to the original payment method.

Payment security

Your payment information is encrypted using SSL technology and processed by trusted payment providers. LumaAura does not store your full card details on our store servers.

Currency & charges

Orders are processed in your local currency whenever available. Your bank or payment provider may apply conversion rates or additional fees.

Refund timing

Approved refunds are issued to the original payment method. They usually appear within 3–5 business days after processing, although timing can vary by provider. View Refund Policy.

Payment FAQ

Helpful answers before you check out

These answers cover the most common payment questions. For order-specific help, our customer support team is ready to assist.

Why is my preferred payment method not showing?
Payment methods are shown dynamically based on your country or region, currency, device, order value, and provider eligibility. If a method is not visible at checkout, it is not currently available for that order.
Can I pay in my local currency?
Yes, whenever local-currency checkout is available. Your bank or payment provider may still apply its own exchange rate or fees.
How do Klarna, Afterpay, or Affirm work?
If available and you are eligible, the provider will display the payment schedule, terms, and approval details during checkout. Eligibility and minimum order requirements vary by provider and market.
Why was my payment declined?
Check that your billing information is correct and that your card or account permits online and international purchases. Your bank or payment provider can explain a decline; you may also try another available method.
Where will my refund be sent?
Approved refunds are returned to the original payment method used for the order. Once processed by LumaAura, most refunds appear within 3–5 business days, but your provider may need additional time.
Is it safe to pay on LumaAura?
Yes. Checkout uses encrypted connections and trusted payment providers. For your protection, never send full card details or account passwords by email.

Need help?

We’re here to make checkout simple

If you have a payment question, contact us with your order number or a screenshot of the message you received. Please do not include full card details.

Contact LumaAura