Contact Us
We’d love to hear from you 💌
If you have any questions about your order, shipping, sizing, returns, or anything else, our support team is here to help.
Customer Support Email
Business Hours
Monday – Friday
10:00 AM – 5:00 PM (GMT+8)
Response Time
We usually respond within 24 hours on business days.
United States Office Address
2525 Valente Dr, Pittsburg, CA 94565, USA
Phone Support
+1 (310)-256-8146
Need Help With Your Order?
Please include the following information when contacting us:
- Your order number
- The email used for the order
- Photos (if applicable)
This helps us resolve your issue faster.
Thank you for shopping with Lumaaura ✨
