Politique d’expédition

At LumaAura, we are committed to delivering your order safely and efficiently—no matter where you are in the world. We ship to the United States and a wide range of international destinations across North America, Europe, Asia, the Middle East, and Oceania.

During checkout, our system will automatically detect your location and calculate the most suitable shipping method and delivery time.


Shipping Fees

Region Shipping Fee Free Shipping Threshold Estimated Delivery Time
🇺🇸 United States $5.99 USD Free over $69 USD 7–14 business days
🇨🇦 Canada $6.99 USD Free over $69 USD 7–14 business days
🇲🇽 Mexico $6.99 USD Free over $69 USD 7–14 business days
🇬🇧 United Kingdom $6.99 USD Free over $69 USD 7–14 business days
🇪🇺 Europe (EU Countries*) $6.99 USD Free over $69 USD 7–14 business days
🇨🇭 Switzerland $6.99 USD Free over $69 USD 7–14 business days
🇦🇺 Australia $6.99 USD Free over $69 USD 7–14 business days
🌏 Asia (Selected Countries*) $6.99 USD Free over $69 USD 7–14 business days
🌍 Middle East (Selected Countries*) $6.99 USD Free over $69 USD 7–14 business days
🌐 Other International Regions $6.99 USD Free over $69 USD 7–14 business days

We offer free standard shipping for all orders over $69 USD.


Covered Countries & Regions

North America

United States, Canada, Mexico

Europe

United Kingdom, Germany, France, Italy, Spain, Portugal, Belgium, Switzerland, Ireland, Denmark, Greece, Croatia, Cyprus, Malta, Slovenia, Czech Republic, Netherlands, Austria, Finland, Norway, Sweden, Poland, Romania, Hungary, Estonia, Bulgaria, Slovakia, Luxembourg, Lithuania, Monaco

Asia

Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Taiwan, Hong Kong, Indonesia, Philippines

Middle East

Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Bahrain, Israel

Oceania

Australia, New Zealand


Order Processing & Fulfillment

  • Processing time: 1–3 business days
  • Pre-order items ship according to the estimated date shown on the product page
  • Business days exclude weekends and public holidays

Estimated Delivery Time

  • Standard Shipping: 5–7 business days 
  • International Shipping: 7–10 business days

Delivery times may vary depending on the shipping carrier, destination, customs clearance, and local courier conditions.


Tracking Your Order

Once your order ships, you will receive an email with tracking information.
You may also track your order directly on our website.


Taxes & Duties

All duties and import taxes are covered by LumaAura. Customers will not be charged any additional customs fees upon delivery.

The price you pay at checkout is the final price.


Warehouse Locations

We ship from multiple warehouse facilities, including our primary location in San Joaquin County, California, as well as international distribution centers.


Important Notes

  • Free shipping applies to orders over $69 USD after discounts
  • No price adjustments for past orders
  • Gift packaging may not be available for all international destinations
  • Delivery times are estimates and not guaranteed

For further assistance, contact us at official@lumaaura.com.